Terms & Conditions
Last updated: 17 February 2026
1. About these terms
These Terms & Conditions ("Terms") govern your use of Market Cross ("the Service"), operated by Brindleford Technologies Ltd ("we", "us", "our"), a company registered in England and Wales (Company No. 16871436), with its registered address at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ.
By creating an account or using the Service, you agree to be bound by these Terms, our Acceptable Use Policy, our Privacy Policy, and our Community Guidelines (together, the "Agreement"). If there is a conflict between these Terms and any other part of the Agreement, these Terms prevail.
If you do not agree to these Terms, you must not use the Service.
2. Account registration
To use Market Cross, you must:
- Be at least 13 years of age.
- Provide accurate, complete, and current information during registration.
- Maintain only one account per person.
- Keep your login credentials confidential and notify us immediately of any unauthorised use.
You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that violate these Terms or our Acceptable Use Policy.
3. Your content: representations and warranties
"Your Content" means any material you upload, post, or transmit through the Service, including but not limited to text, photographs, images, graphics, videos, audio, event listings, classified listings, business directory entries, comments, and private messages.
By posting Your Content, you represent and warrant that:
- You are the creator and owner of Your Content, or you have obtained all necessary rights, licences, consents, and permissions to post it on the Service and to grant the rights set out in these Terms.
- Your Content does not infringe, misappropriate, or violate any third party's copyright, trade mark, patent, trade secret, moral rights, privacy rights, publicity rights, or any other intellectual property or proprietary right.
- Your Content does not violate any applicable law or regulation, including but not limited to the Copyright, Designs and Patents Act 1988, the Data Protection Act 2018, and the UK General Data Protection Regulation.
- You have obtained the consent of any identifiable person depicted in photographs or videos within Your Content, or you have a lawful basis for sharing such images.
- Your Content does not contain material that is defamatory, obscene, threatening, abusive, or otherwise objectionable.
- Your Content complies with our Acceptable Use Policy and Community Guidelines.
These representations and warranties survive the termination of your account and remain in effect for as long as Your Content remains accessible anywhere as a result of its posting on the Service (including in caches, backups, and archives).
We reserve the right to remove any content that violates our policies or these Terms, with or without notice, and to suspend or terminate accounts that repeatedly breach our community standards.
4. Intellectual property
4.1 Licence you grant to us
You retain ownership of Your Content. By posting Your Content on the Service, you grant Brindleford Technologies Ltd a non-exclusive, royalty-free, worldwide, transferable, sub-licensable licence to use, copy, reproduce, process, adapt, modify, display, distribute, transmit, and store Your Content solely in connection with operating, developing, providing, promoting, and improving the Service. This licence includes the right to make Your Content available to other users of the Service and to third-party services that integrate with the Service (such as search engines that index publicly available content).
This licence ends when you delete Your Content from the Service or close your account, except: (a) to the extent Your Content has been shared with other users and they have not deleted it; (b) for a reasonable period necessary for backup, archival, and deletion processes; and (c) to the extent retention is required by applicable law.
4.2 No endorsement
The display of Your Content on the Service does not constitute any endorsement, verification, or approval by Brindleford Technologies Ltd of the content, its accuracy, or its legality. We do not pre-screen or verify any user-generated content before it is published.
4.3 Our content
The Market Cross name, logo, design, and all software, text, graphics, and other materials provided by us ("Our Content") are owned by Brindleford Technologies Ltd and protected by copyright, trade mark, and other intellectual property laws. You may not copy, modify, distribute, sell, lease, or create derivative works from Our Content without our prior written permission.
4.4 Third-party intellectual property
You acknowledge that the Service may contain content owned by third parties that is protected by copyright, trade mark, and other intellectual property rights. You agree not to download, reproduce, distribute, or create derivative works from any third-party content accessed through the Service unless expressly authorised by the rights holder or permitted by applicable law (for example, fair dealing under the Copyright, Designs and Patents Act 1988).
5. Copyright complaints and takedown
We respect the intellectual property rights of others and expect our users to do the same. In accordance with the Electronic Commerce (EC Directive) Regulations 2002 and applicable UK copyright law, we will respond expeditiously to notices of alleged copyright infringement that comply with this section.
5.1 How to submit a copyright takedown notice
If you believe that content on Market Cross infringes your copyright, you may submit a written notice to our designated copyright agent at the address below. Your notice must include:
- Identification of the copyrighted work you claim has been infringed (or, if multiple works are covered by a single notice, a representative list of such works).
- Identification of the material you claim is infringing, with sufficient detail to allow us to locate it on the Service (for example, the URL of the page containing the material).
- Your full name, postal address, telephone number, and email address.
- A statement that you have a good-faith belief that the disputed use of the material is not authorised by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorised to act on behalf of the copyright owner.
- Your physical or electronic signature (typing your full name is sufficient for an electronic signature).
Send your notice to:
Copyright AgentBrindleford Technologies Ltd
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: copyright@marketcross.online
5.2 What happens after we receive a notice
Upon receipt of a valid takedown notice, we will:
- Remove or disable access to the allegedly infringing material expeditiously.
- Notify the user who posted the content that it has been removed due to a copyright complaint.
- Provide the user with a copy of the notice (with your personal contact details redacted unless required by law).
5.3 Counter-notice
If you believe your content was removed in error or that you have authorisation to use the material, you may submit a written counter-notice to our copyright agent. Your counter-notice must include:
- Identification of the material that was removed and the location at which it appeared before removal.
- A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
- Your full name, postal address, telephone number, and email address.
- A statement that you consent to the jurisdiction of the courts of England and Wales and that you will accept service of process from the person who submitted the original notice.
- Your physical or electronic signature.
Upon receipt of a valid counter-notice, we will forward it to the original complainant. If the complainant does not notify us within 14 business days that they have filed a court action seeking to restrain the allegedly infringing activity, we may restore the removed content at our discretion.
5.4 Repeat infringers
We will terminate or suspend the accounts of users who are found to be repeat infringers of third-party copyright. We consider a "repeat infringer" to be any user who has been the subject of two or more valid takedown notices. We reserve the right to terminate accounts after a single instance of severe or wilful infringement.
5.5 Misrepresentation
Please be aware that knowingly submitting a false or misleading takedown notice or counter-notice may give rise to liability for damages, including costs and legal fees. If you are unsure whether the material infringes your copyright, you should seek legal advice before submitting a notice.
6. Role as hosting provider
Brindleford Technologies Ltd provides the Service as an information society service within the meaning of the Electronic Commerce (EC Directive) Regulations 2002 (as retained in UK law). In respect of user-generated content:
- We act as a hosting provider. We store information provided by users at their request.
- We have no general obligation to monitor user-generated content, nor do we have a general obligation to actively seek facts or circumstances indicating unlawful activity (regulation 19, Electronic Commerce (EC Directive) Regulations 2002).
- We do not pre-screen, approve, endorse, or verify any user-generated content before it is published on the Service.
- Upon obtaining actual knowledge of unlawful content, or upon receiving a valid complaint or notice from a competent authority, we will act expeditiously to remove or disable access to the content in question.
Nothing in these Terms imposes on us any duty to monitor, edit, or control user-generated content. Any monitoring, filtering, or moderation we choose to carry out (whether by automated means, community moderators, or our own staff) is performed on a voluntary basis and does not create an obligation to monitor all content or any liability for content that is not detected or removed.
7. Limitation of liability
Market Cross is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. To the fullest extent permitted by law:
- We are not liable for any user-generated content posted on the Service, including but not limited to content that infringes copyright, trade marks, or other intellectual property rights of any third party.
- We are not liable for any loss, damage, or harm arising from your reliance on any user-generated content, including photographs, images, text, event information, classified listings, or business directory entries.
- We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of profits, data, goodwill, or business opportunity.
- We are not liable for any action taken by us in good faith to remove or disable access to content pursuant to a copyright complaint, takedown notice, or report, even if the content is later found to be non-infringing.
- Our total aggregate liability for all claims arising from the Service shall not exceed the greater of (a) the amount you have paid to us (if any) in the 12 months preceding the claim, or (b) fifty pounds sterling (£50).
You acknowledge that users of the Service may post content that is inaccurate, misleading, offensive, or unlawful, and that we cannot guarantee the removal of all such content. You use the Service and rely on user-generated content entirely at your own risk.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of England and Wales.
8. Indemnification
You agree to indemnify, defend, and hold harmless Brindleford Technologies Ltd, its directors, officers, employees, agents, contractors, and affiliates ("the Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees and disbursements) arising out of or in connection with:
- Your Content, including any claim that Your Content infringes, misappropriates, or violates any third party's copyright, trade mark, patent, trade secret, moral rights, privacy rights, publicity rights, or any other intellectual property or proprietary right.
- Your use of the Service in violation of these Terms, the Acceptable Use Policy, or any applicable law or regulation.
- Any third-party claim arising from or relating to photographs, images, videos, or other media you upload, post, or transmit through the Service.
- Any dispute between you and a third party that arises from your use of the Service.
- Your breach of any representation or warranty set out in these Terms.
This indemnification obligation will survive the termination or expiry of your account and these Terms.
We reserve the right, at our own expense, to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defence of such claim. You shall not settle any claim without our prior written consent.
9. Service availability
We aim to keep Market Cross available at all times, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or circumstances beyond our control.
10. Termination
By you: You may close your account at any time through your account settings. Upon closure, your personal data will be handled in accordance with our Privacy Policy.
By us: We may suspend or terminate your account if you violate these Terms or our Acceptable Use Policy, or if required by law. Where practicable, we will provide notice and an opportunity to address the issue before permanent termination.
Survival: Sections 3 (representations and warranties), 4 (intellectual property), 5 (copyright complaints), 6 (hosting provider role), 7 (limitation of liability), 8 (indemnification), and 11 (governing law) survive the termination of your account and these Terms.
11. Governing law and dispute resolution
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
12. Changes to these terms
We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice on the Service at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
13. Contact us
For any questions about these Terms, contact us at:
Brindleford Technologies Ltd71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: legal@marketcross.online
For copyright complaints specifically, email: copyright@marketcross.online